Kyani's Guarantee is a far stretch from the FTC (Federal Trade Commission) guideline for a Satisfaction Guarantee or Money Back Guarantee for both Customers and Distributors. Kyani's Guarantee is Unique to any mail order industry with a guarantee. Without exception if you open the package of the product you have paid for it even on day #1 let alone 30 days. Even if you refuse the package you are not given a full refund! Be warned! This is a warning in effort to keep the industry honest and to keep the word Guarantee a word of integrity. Kyani is giving a bad reputation to the word Guarantee and is not compliant to FTC regulations or guidelines.